5-Slot Charge Only ShareCradle Troubleshooting

5-Slot Charge Only ShareCradle Troubleshooting

Troubleshooting the 5-Slot Charge Only ShareCradle
Problem
Cause
Solution
Battery is not charging.
Device removed from the cradle too soon.
Replace the device in the cradle. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in less than three and a half hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
Device is not inserted correctly in the cradle.
Remove the device and reinsert it correctly. Verify charging is active. Touch
System
About phone
Status
to view battery status.
Ambient temperature of the cradle is too warm.
Move the cradle to an area where the ambient temperature is between 5°C (41°F) and 40°C (104°F).