4-Slot Charge Only ShareCradle with Battery Charger Troubleshooting

4-Slot Charge Only ShareCradle with Battery Charger Troubleshooting

Troubleshooting the 4-Slot Charge Only ShareCradle with Battery Charger
Problem
Cause
Solution
Battery is not charging.
Device removed from the cradle too soon.
Replace the device in the cradle. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in less than three and a half hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
Device is not inserted correctly in the cradle.
Remove the device and reinsert it correctly. Verify charging is active. Touch
System
About phone
Status
to view battery status.
Ambient temperature of the cradle is too warm.
Move the cradle to an area where the ambient temperature is between 5°C (41°F) and 40°C (104°F).
Spare Battery Charging LED does not light when spare battery is inserted.
Spare battery is not correctly seated.
Remove and re-insert the spare battery into the charging slot, ensuring it is correctly seated.
Spare Battery not charging.
Charger is not receiving power.
Ensure the power cable is connected securely to both the charger and to AC power.
Spare battery is not correctly seated.
Remove and re-insert the battery into the battery adapter, ensuring it is correctly seated.
Battery adapter is not seated properly.
Remove and re-insert the battery adapter into the charger, ensuring it is correctly seated.
Battery was removed from the charger or charger was unplugged from AC power too soon.
Ensure charger is receiving power. Ensure the spare battery is seated correctly. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in less than three and a half hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.