Supported Media Types

Supported Media Types

ZEMS enables clients to include attachments in messages and provides a link to the attachment in the message. All attachments are stored on shared cloud storage.
ZEMS supports the following media types:
  • application/msword
  • application/vnd.ms-excel
  • application/vnd.ms-powerpoint
  • application/vnd.openxmlformats-officedocument.presentationml.presentation
  • application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
  • application/vnd.openxmlformats-officedocument.wordprocessingml.document
  • application/pdf
  • application/vcard
  • application/vnd.apple.pkpass
  • text/vcard
  • text/x-vcard
  • text/csv
  • text/rtf
  • text/richtext
  • text/calendar
  • text/directory
  • image/
  • audio/
  • video/
ZEMS delivers attachments for the supported media types. ZEMS clients may require additional software or apps to open or view the attachments.

Limitations

ZEMS clients are limited to uploading an attachment of 10 MB. The attachment size limit for Twilio is 5 MB.