Recovering from a Media Out condition
Recovering from a Media Out condition

Recovering from a Media Out condition

  1. Open the printer.
  2. Observe that the media is at the end or nearly at the end of the roll, with a label missing from the liner.
    The printer typically stops before the adhesive or tape used to attach media to the roll core gets to the printhead.
  3. Remove the remaining media and roll core.
  4. Insert a new roll of media. See Roll Media Sensing and Media Loading.
    • If you are installing more of the same media, load the new media and press
      FEED
       ( ) one time to resume printing.
    • If you are loading media that is different from the one previously loaded in terms of size, vendor, or batch, you must load the media and then perform a SmartCal procedure to ensure optimal operation. See Running a SmartCal Media Calibration).
    • Changing media size (length or width) usually requires you to change the programmed media dimensions or the active label format in the printer.
      Sometimes a label may be missing somewhere in the middle of your roll of labels and not at the tail end. This will also cause a Media Out condition. To recover, pull the media past the missing label until the next label is over the platen roller. Close the printer and press
      FEED
       ( ) one time. The printer resynchronizes the label position in readiness to resume printing.