1. ZEC500 Product Reference Guide
  2. Application Deployment
  3. Android Factory Reset
  4. Performing a Factory Reset Using ADB
  • ZEC500 Product Reference Guide
Performing a Factory Reset Using ADB

Performing a Factory Reset Using ADB

Perform a factory reset using ADB.
Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate Factory Reset file to a host computer.
To ensure the device performs as expected, power on the device first before connecting a USB cable from the host computer.
  1. Connect the device to a host computer using a USB-C cable.
  2. Go to
    Settings
    .
  3. Select
    System
     >
    Developer options
    .
  4. Slide the
    USB debugging
     switch to the
    ON
     position.
  5. Select
    USB Debugging
    . A check mark appears in the check box. The
    Allow USB debugging?
     dialog box appears.
  6. Select
    OK
    .
  7. On the host computer, navigate to the
    platform-tools
     folder and open a command prompt window.
  8. Type
    adb devices
    .
    The following displays: 
    List of devices attached
XXXXXXXXXXXXXXX device
    Where XXXXXXXXXXXXXXX is the device number.
    If the device number does not appear, ensure that the ADB drivers are installed properly.
  9. Type
    adb reboot recovery
    .
  10. Press
    Enter
    .
    The System Recovery screen appears on the device.
  11. Press the programmable button to navigate to
    Apply upgrade from ADB
     or
    Apply downgrade from ADB
    .
  12. Press the power button.
  13. On the host computer command prompt window type
    adb sideload <file>
    .
    where: <file> = the path and filename of the zip file.
  14. Press the power button.
    The Factory Reset package installs, and then the
    System Recovery
     screen appears on the device.
  15. Press the power button to reboot the device.
  16. Disconnect the USB-C cable from the device.