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ZEC500 Product Reference Guide
Maintenance and Troubleshooting
Device Troubleshooting
ZEC500 Product Reference Guide
ZEC500 Product Reference Guide
About This Guide
Configurations
Notational Conventions
Icon Conventions
Service Information
Determining the Software Versions
Determining the Serial Number
Getting Started
Unpacking the Device
Features
ZEC500-V Features
ZEC500-P Features
Setting Up The Device
Installing a MicroSD Card
Powering the Device
Powering the Device with a DC Power Supply
Powering the Device with a USB-C Connection
Powering the Device with Power over Ethernet (PoE)
Powering Off the Device
Replacing the MicroSD Card
Using the Device
Waking the Device
Home Screen
Status Bar
Notification Icons
Status Icons
Managing Notifications
Opening the Quick Access Panel
Quick Access Panel Icons
Editing the Quick Access Tiles
USB Communication
Transferring Files
Disconnecting from the Host Computer
Power over Ethernet (PoE)
Setting up PoE
Settings
Accessing Settings
Display Settings
Setting Screen Timeout
Setting Font Size
Setting Display Size
Setting the Date and Time
Setting Sound Options
Sound Options
Setting Wake-Up Sources
Remapping a Button
Keyboards
Keyboard Configuration
Enabling Keyboards
Enterprise Keyboard
Numeric Tab
Alpha Tab
Additional Character Tab
Scan Tab
Language Usage
Changing the Language Setting
Adding Words to the Dictionary
Notifications
Setting App Notifications
Viewing Notifications
Controlling Lock Screen Notifications
Applications
Installed Applications
Accessing Apps
Viewing Recent Apps
DataWedge Demonstration
DataWedge Demonstration Icons
RxLogger Utility
Initiating the Main Chat Head
Removing the Main Chat Head
Viewing Logs
Removing a Sub Chat Head Icon
Backing Up in Overlay View
Data Capture
Scanning Considerations
DataWedge
Enabling DataWedge
Disabling DataWedge
Wireless
Wireless Local Area Networks
Connecting to a Wi-Fi Network
Wi-Fi Version
Removing a Wi-Fi Network
WLAN Configuration
Configuring a Secure Wi-Fi Network
Manually Adding a Wi-Fi Network
Configuring for a Proxy Server
Configuring the Device to Use a Static IP Address
Wi-Fi Preferences
Additional Wi-Fi Settings
Bluetooth
Adaptive Frequency Hopping
Security
Bluetooth Profiles
Bluetooth Power States
Bluetooth Radio Power
Enabling Bluetooth
Disabling Bluetooth
Using a Bluetooth Headset
Unpairing a Bluetooth Device
Selecting Profiles on the Bluetooth Device
Connecting to a Bluetooth Device
Changing the Bluetooth Name
Discovering Bluetooth Device(s)
Near Field Communications
Enterprise NFC Settings
Accessories
Touch Display TD50
TD50 Features
Connecting the TD50
Application Deployment
Android Security
Secure Certificates
Installing a Secure Certificate
Configuring Credential Storage Settings
Android Development Tools
Android Development Workstation
Enabling Developer Options
EMDK for Android
StageNow for Android
GMS Restricted
ADB USB Setup
Enabling USB Debugging
Entering Android Recovery Manually
Application Installation Methods
Installing Applications Using a USB Drive
Installing Applications Using the USB Connection
Installing Applications Using the Android Debug Bridge
Installing Applications Using Wireless ADB
Installing Applications Using a microSD Card
Uninstalling an Application
Android System Update
Performing a System Update Using a microSD Card
Performing a System Update Using ADB
Performing a System Update Using a USB Drive
Verifying System Update Installation
Android Enterprise Reset
Performing an Enterprise Reset
Performing an Enterprise Reset using a microSD Card
Performing an Enterprise Reset Using ADB
Performing an Enterprise Reset Using USB Drive
Android Factory Reset
Performing a Factory Reset Using a microSD Card
Performing a Factory Reset Using ADB
Performing a Factory Reset Using USB Drive
Android Storage
Random Access Memory
Viewing Memory
Internal Storage
Viewing Internal Storage
External Storage
Viewing External Storage
Formatting a microSD Card as Portable Storage
Formatting a microSD Card as Internal Memory
Enterprise Folder
Managing Apps
App Details
Managing Downloads
Maintenance and Troubleshooting
Device Maintenance
Cleaning Instructions
Approved Cleaning and Disinfectant Agents
Device Troubleshooting
LED Status Light
Power Status LED
Wireless Workstation Connection Status LED
Resetting the Device
Performing a Soft Reset
Performing an Enterprise Reset
Technical Specifications
Device Troubleshooting
Device Troubleshooting
This section provides information on troubleshooting the device.
If the red LED on your ZEC500 device is blinking, you may need to connect a display to view the error message and select the appropriate option to resolve the issue.
Maintenance and Troubleshooting
LED Status Light
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