Performing an Enterprise Reset using a microSD Card

Performing an Enterprise Reset using a microSD Card

It is strongly recommended that, prior to use, you format the microSD card on the device.
Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate System Update package to a host computer.
  1. Copy the System Update ZIP file to the root of the microSD card.
    • Copy the ZIP file to a microSD card using a host computer, and then install the microSD card into the device. Go to Installing a microSD Card for more information.
    • Connect the device (with a microSD card already installed) to the host computer, copy the ZIP file to the microSD card, and then disconnect the device from the host computer.
  2. Press and hold the power button until the menu appears.
  3. Select
    Restart
    .
  4. Press and hold the programmable button until the device vibrates.
  5. Press the programmable button to navigate to
    Apply upgrade from SD card
    .
  6. Press the power button.
  7. Press the programmable button to navigate to the Enterprise Reset file.
  8. Press the power button.
    The Enterprise Reset occurs and then the device returns to the Recovery screen.
  9. Press the power button to reboot the device.