1. ZEC500 Product Reference Guide
  2. Application Deployment
  3. Android Enterprise Reset
  4. Performing an Enterprise Reset Using ADB
  • ZEC500 Product Reference Guide
Performing an Enterprise Reset Using ADB

Performing an Enterprise Reset Using ADB

Perform an Enterprise Reset using ADB.
Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
To ensure the device performs as expected, power on the device first before connecting a USB cable from the host computer.
  1. Connect the device to a host computer using a USB cable.
  2. Go to
    Settings
    .
  3. Select
    System
    Developer options
    .
  4. Slide the
    USB debugging
     switch to the
    ON
     position.
  5. Select
    System
    Developer options
    .
  6. Select
    OK
    .
  7. On the host computer, navigate to the
    platform-tools
     folder and open a command prompt window.
  8. Type
    adb devices
    .
    The following displays: 
    List of devices attached
XXXXXXXXXXXXXXX device
    Where XXXXXXXXXXXXXXX is the device number.
    If the device number does not appear, ensure that the ADB drivers are installed properly.
  9. Type
    adb reboot recovery
    .
  10. Press
    Enter
    .
    The System Recovery screen appears on the device.
  11. On the device, press the programmable button to navigate to
    Apply upgrade from ADB
    .
  12. Press the power button.
  13. On the host computer command prompt window type
    adb sideload <file>
    where: <file> = the path and filename of the zip file.
  14. Press
    Enter
    .
    The Enterprise Reset package installs and then the System Recovery screen appears on the device.
  15. Navigate to
    Reboot system now
     and press the Enter key or Power button to reboot the device.
  16. Press
    Power
     to reboot the device.
  17. On the device, navigate to
    Reboot system now
     and press the power button to reboot the device.
  18. Disconnect the USB cable from the device.