1. Application Deployment
  2. Android Factory Reset
  3. Performing a Factory Reset Using microSD Card
  • TC21/TC26/TC21-HC/TC26-HC Touch Computer
Performing a Factory Reset Using microSD Card

Performing a Factory Reset Using microSD Card

Perform a Factory Reset using a microSD card.
Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate Factory Reset file to a host computer.
  1. Copy the Factory Reset zip file to the root of the microSD card.
    • Copy the zip file to a microSD card using a host computer and then installing the microSD card into the device. See Getting Started for more information.
    • Connect the device with a microSD card already installed to the host computer, copy zip file to the microSD card, and then disconnect the device from the host computer.
  2. Press and hold
    Power
     until the menu appears.
  3. Touch
    Restart
    .
  4. Press and hold
    PTT
     until the device vibrates.
    The System Recovery screen appears.
  5. Press
    Volume Up
     and
    Volume Down
     to navigate to
    Apply upgrade from SD card
    .
  6. Press
    Power
    .
  7. Use
    Volume Up
     and
    Down Arrow
     to navigate to the Factory Reset file.
  8. Press
    Power
    .
    The Factory Reset occurs, and then the device returns to the Recovery screen.
  9. Press
    Power
     to reboot the device.