1. Getting Started
  2. Replacing the SIM Card
  • TC21/TC26/TC21-HC/TC26-HC Touch Computer
Replacing the SIM Card

Replacing the SIM Card

Only use a nano SIM card. Not applicable to TC21.
  1. Press the Power button until the menu appears.
  2. Touch
    Power off
    .
  3. Wait for the device to completely turn off.
  4. If the hand strap is attached, slide the hand strap clip away from the bottom of the device, and then lift.
  5. Press the two battery latches down.
    Image of pressing latches down in the back on the device.
    Do not attempt to insert fingers under the latches when pulling on the battery. Damage to the latches may occur.
    Image of discouraging to insert fingers under the latches to lift up.
  6. While pressing the latches down, press the two latches in toward the center of the device. The latches must be pressed in completely to release the battery.
    Image of pressing latches in towards the device to release the battery.
  7. Lift the battery from the device.
    Image of removing the battery.
  8. Lift the access door.
  9. Slide the SIM card door to the unlock position.
  10. Lift the SIM card holder door.
  11. Remove the SIM card.
  12. Place the new SIM card into the card holder with contacts facing down.
  13. Close the SIM card holder and slide into the lock position.
    Access door must be replaced and securely seated to ensure proper device sealing.
  14. Replace the access door.
  15. Insert the battery, bottom first, into the battery compartment in the back of the device.
  16. Press the battery down until the battery release latch snaps into place.
  17. Replace the hand strap, if required.
  18. Press and hold the Power button to turn on the device.