Solutions
Hardware
Software
Services
Support and Downloads
About Zebra
TC101 Product Reference Guide
Maintenance and Troubleshooting
TC101 Touch Computer
TC101 Touch Computer
About this Guide
Mobility DNA Enterprise License
Licensed Features
Core OS, Apps, and mDNA
Fusion
Connectivity
Request Licenses
Notational Conventions
Icon Conventions
Service Information
Determining Software Versions
Determining Serial Number
Getting Started
Unpacking the Device TC101
Features
Setting Up the Device
Installing the microSD Card
Installing the SIM Card
Installing the Battery
Main Battery Charging
Replacing the SIM Card
Replacing the microSD Card
Replacing the Battery
Using the Device
Home Screen
Setting Home Screen Rotation
Status Bar
Status Icons
Notification Icons
Managing Notifications
Opening the Quick Access Panel
Quick Access Panel Icons
Editing the Quick Access Tiles
Battery Management
Low Battery Notification
Turning Off the Radios
Checking Battery Status
Monitoring Battery Usage
Interactive Sensor Technology
Waking the Device
USB Communication
Transferring Files
Transferring Photos
Disconnecting from the Host Computer
Settings
Accessing Settings
Display Settings
Setting the Screen Brightness Automatically
Setting Night Light
Setting Screen Rotation
Setting Lock Screen Notifications
Setting Display and Text Size
Notification LED Brightness Level
Touch Panel Mode
Setting the Date and Time
General Sound Setting
Sound Options
Setting Wake-Up Sources
Remapping a Button
Remappable Buttons
Keyboards
Enabling Keyboards
Switching Between Keyboards
Using the Android and Gboard Keyboards
Edit Text
Entering Numbers, Symbols, and Special Characters
Enterprise Keyboard
Numeric Tab
Alpha Tab
Additional Character Tab
Scan Tab
Language Usage
Changing the Language Setting
Adding Words to the Dictionary
Notifications
Enabling Blink Light
Applications
Installed Applications
Accessing Apps
Switching Between Recent Apps
Battery Manager
Opening Battery Manager
Battery Manager Information
Camera
Taking Photos
Recording Videos
Camera Settings
DataWedge
DWDemo Icons
Selecting a Scanner
RxLogger
RxLogger Configuration
Configuration File
Enabling Logging
Disabling Logging
Extracting Log Files
Backing Up Data
RxLogger Utility
Initiating the Main Chat Head
Removing the Main Chat Head
Viewing Logs
Removing a Sub Chat Head Icon
Backing Up In Overlay View
Data Capture
Imaging
Digital Camera
Operational Modes
Scanning Considerations
Scanning with the Device
Scanning with the Camera
Scanning with the RS507/RS507X Hands-Free Imager
Scanning with the RS6000 Bluetooth Ring Scanner
Scanning with the RS6100 Bluetooth Ring Scanner
Scanning with the LI3678 Linear Imager
Scanning with the LI3608 Linear Scanner
Scanning with the DS8178 Digital Scanner
Scanning with the DS3608 USB Scanner
Pairing a Bluetooth Ring Scanner
Pairing in SSI Mode Using Near Field Communication
Pairing in HID Mode Using Near Field Communication
Pairing Using Simple Serial Interface (SSI)
Pairing Using Bluetooth Human Interface Device
Pairing a Bluetooth Scanner
Pairing Using Simple Serial Interface
Pairing Using Bluetooth Human Interface Device
DataWedge
Enabling DataWedge
Disabling DataWedge
Supported Decoders
Camera Supported Decoders
SR500 Internal Imager Supported Decoders
SR560 Internal Imager Supported Decoders
SE4100 Internal Imager Supported Decoders
RS507/RS507x Supported Decoders
RS6000 Supported Decoders
RS6100 Supported Decoders
LI3608 Supported Decoders
LI3678 Supported Decoders
DS8178 Supported Decoders
DS3608 Supported Decoders
Wireless
Wireless Wide Area Networks
Sharing the Mobile Data Connection
Enabling USB Tethering
Enabling Bluetooth Tethering
Enabling Wi-Fi Hotspot
Configuring the Wi-Fi Hotspot
Data Usage
Setting Data Usage Warning
Setting Data Limit
Monitoring Data Usage
Cellular Network Settings
Data When Roaming
Setting Preferred Network
Configuring the Access Point Name
Locking the SIM Card
Wireless Local Area Network
Connecting to a Wi-Fi Network
Removing a Wi-Fi Network
WLAN Configuration
Configuring a Secure Wi-Fi Network
Manually Adding a Wi-Fi Network
Configuring for a Proxy Server
Configuring the Device to Use a Static IP Address
Wi-Fi Preferences
Additional Wi-Fi Settings
Enabling Wi-Fi Direct
Bluetooth
Adaptive Frequency Hopping
Security
Bluetooth Profiles
Bluetooth Power States
Bluetooth Radio Power
Enabling Bluetooth
Disabling Bluetooth
Discovering Bluetooth Device(s)
Changing the Bluetooth Name
Connecting to a Bluetooth Device
Selecting Profiles on the Bluetooth Device
Unpairing a Bluetooth Device
Cast
Near Field Communications
Reading NFC Cards
Enterprise NFC Settings
Calls
Emergency Calling
Audio Modes
Bluetooth Headset
Adjusting Audio Volume
Making a Call Using the Dialer
Accessing Dialing Options
Make a Call Using Contacts
Using the Dialer
Using the Contacts App
Make a Call Using Call History
Using the Call History List
Making a Conference Call on GSM
Making a Call Using a Bluetooth Headset
Answering Calls
Call Settings
Accessories
Main Battery Charging
Charging the Spare Battery
Charging Temperature
1-Slot Charging ShareCradle for Device without Rugged Boot and Spare Battery
Setting Up the 1-Slot Charging ShareCradle for Device without Rugged Boot and Spare Battery
1-Slot Charging ShareCradle for Device with Rugged Boot and Spare Battery
Setting Up the 1-Slot Charging ShareCradle for Device with Rugged Boot and Spare Battery
4-Slot Battery Charger
Charge/USB-C Cable
USB to a Host Computer
Charging the Device
Hand Strap
Attaching the Hand Strap
Removing the Hand Strap
Rugged Boot
Installing the Rugged Boot
Soft Holster
Adjusting the Holster
3.5 mm Audio Adapter
Accessing the USB-C Connector
Application Deployment
Android Security
Secure Certificates
Installing a Secure Certificate
Configuring Credential Storage Settings
Android Development Tools
Android Development Workstation
Enabling Developer Options
EMDK for Android
StageNow for Android
GMS Restricted
ADB USB Setup
Enabling USB Debugging
Entering Android Recovery Manually
Application Installation Methods
Installing Applications Using the USB Connection
Installing Applications Using the Android Debug Bridge
Installing Applications Using Wireless ADB
Installing Applications Using a microSD Card
Uninstalling an Application
Android System Update
Performing a System Update Using a microSD Card
Performing a System Update Using ADB
Verifying System Update Installation
Android Enterprise Reset
Performing an Enterprise Reset From Device Settings
Performing an Enterprise Reset Using microSD Card
Performing an Enterprise Reset Using ADB
Android Factory Reset
Performing a Factory Reset Using microSD Card
Performing a Factory Reset Using ADB
Android Storage
Random Access Memory
Viewing Memory
Internal Storage
Viewing Internal Storage
External Storage
Viewing External Storage
Formatting a microSD Card as Portable Storage
Formatting a microSD Card as Internal Memory
Enterprise Folder
Managing Apps
App Details
Managing Downloads
Maintenance and Troubleshooting
Maintaining the Device
Display Best Practices
Best Practices for Enterprise Mobile Devices Operating in Hot Environments and Direct Sunlight
Battery Safety Guidelines
Cleaning Instructions
Cleaning and Disinfecting Guidelines
Approved Cleaning and Disinfectant Agents
Special Cleaning Notes
Cleaning Frequency
Cleaning the Device
Housing
Display
Camera and Exit Window
Battery Guide Slots
Cleaning Battery Connectors
Cleaning Cradle Connectors
Troubleshooting
Resetting the Device
Performing a Soft Reset
Performing a Hard Reset
Device Troubleshooting
1-Slot Cradle Only with Spare Battery Cradle Troubleshooting
4-Slot Battery Charger Troubleshooting
Technical Specifications
SE4100 Decode Distances
SR500 Decode Distances
SR560 Decode Distances
I/O Connector Pin-Outs
1-Slot Charge Only with Spare Battery Cradle Technical Specifications
4-Slot Battery Charger Technical Specifications
USB-C Cable Technical Specifications
Maintenance and Troubleshooting
View content for :
Product:
All Products
TC101 TC22 TC27 TC21 TC26 TC52x TC57x TC57 EC50 TC72 TC77 TC73 TC78 WS50 TC53e-TC58e WS501 EM45-RFID
Maintenance and Troubleshooting
This section includes instructions on cleaning and storing the device, and provides troubleshooting solutions for potential problems during operation.
Maintaining the Device
Display Best Practices
Best Practices for Enterprise Mobile Devices Operating in Hot Environments and Direct Sunlight
Battery Safety Guidelines
Cleaning Instructions
Cleaning the Device
Cleaning Cradle Connectors
Troubleshooting
×
