Use this procedure to open the media compartment, inspect and clean the interior periodically, load printing supplies, and replace those parts as necessary that are operator-replaceable.
Pull the release latches towards you and lift the cover.
If this is the first time you are opening the printer after receiving it, check the media compartment for loose or damaged components.
The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead and other electronic components used in this device. You must observe static-safe procedures when working with the printhead or the electronic components under the top cover.