Performing a Factory Reset Using microSD Card

Performing a Factory Reset Using microSD Card

Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate Factory Reset file to a host computer.
  1. Copy the Factory Reset zip file to the root of the microSD card.
    • Copy the zip file to a microSD card using a host computer and then installing the microSD card into the device. See Getting Started for more information.
    • Connect the device with a microSD card already installed to the host computer, copy zip file to the microSD card, and then disconnect the device from the host computer.
  2. Press and hold
    Power
    until the menu appears.
  3. Touch
    Restart
    .
  4. Press and hold
    P3
    until the Android Recovery screen appears.
  5. Press
    +
    and
    -
    to navigate to
    Apply upgrade from SD card
    .
  6. Press
    Power
    .
  7. Press
    +
    and
    -
    to navigate to the Factory Reset file.
  8. Press
    Power
    .
    The Factory Reset occurs, and then the device returns to the Recovery screen.
  9. Press
    Power
    to reboot the device.