Performing an Enterprise Reset Using a microSD Card

Performing an Enterprise Reset Using a microSD Card

It is strongly recommended that, prior to use, you format the microSD card on the device.
  1. Copy the System Update ZIP file to the root of a microSD card.
    • Copy the ZIP file to a microSD card using a host computer, and then install the microSD card into the device. See Getting Started for information on installing the microSD card.
    • Connect the device (with a microSD card already installed) to the host computer, copy the ZIP file to the microSD card, and then disconnect the device from the host computer.
  2. Press and hold
    Power
    until the menu appears.
  3. Touch
    Restart
    .
  4. Press and hold
    P3
    until the Android Recovery screen appears.
  5. Press
    +
    and
    -
    to navigate to
    Apply upgrade from SD card
    .
  6. Press
    Power
    .
  7. Press
    +
    and
    -
    to navigate to the Enterprise Reset file.
  8. Press
    Power
    .
    The Enterprise Reset occurs, and then the device returns to the Recovery screen.
  9. Press
    Power
    to reboot the device.