Solutions
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About Zebra
GS20 Connectivity Gateway Leader Module
Troubleshooting
Device Discovery Troubleshooting Methods
Power Cycling the Device
GS20 Leader Module
GS20 Leader Module
About this Guide
Notational Conventions
Icon Conventions
Service Information
License Agreement
Getting Started
Specifications
Accessories
Compatible PLC Devices
Installation
GS20 Dimensional Drawings
Torque Specification
Power Sources
12 Pin M12 Power Input
Power Over Ethernet
Grounding for Electro-Magnetic Compliance and ESD Safe
Cable Pin Outs
Power and IO Connector
Ethernet Connector
Power Requirements
Selecting a 24V Power Supply
Selecting a PoE Switch
Ethernet Switch Requirements
Setting Up the Device
Mounting Instructions
Mounting the Device Using the L-Bracket Accessory
Mounting Bracket Dimensions
Connecting Follower Devices
Connecting Follower Devices using TCP/IP
Connecting Follower Devices Using GPIO
Gateway Licensing
Using the Device
User Interface
User Interface Label
LED and Beeper Indications
GPIO and Opto-Coupled GPIO
GPIO Wire Diagrams
Thermal Management
Updating Device Firmware
Firmware Update
Updating Firmware Using Web HMI
Performing a Factory Reset
Software Overview
GS20 Web HMI Features
Device Compatability with Zebra Aurora Focus
Network Setup
Accessing the GS20 Web HMI
UI Overview
Navigation
Using the Bottom Navigation Menu
Configuring Network Settings
Configuring Follower Devices
Adding Follower Devices in the Web HMI
Configuration Overview
Setting Up the Result Output
Using a Manual Trigger
Setting Up TCP/IP Trigger Settings for TCP/IP Triggered Mode
Setting Up GPIO Triggering
Changing Ports Between the Remote Host and the Leader Device
Configuring Communication Settings for Follower Devices
Setting Up Continuous Mode
Setting Up TCP/IP Triggering
Setting Up Serial Triggering
Sending Results to the Host Over Serial and TCP/IP
Setting Leader to Host Delay
Setting Up a PLC Device
Creating a PLC Device
Controlling a PLC Device
Triggering with the PLC Device
Sending Results to the PLC Device
Setting Up a Modbus Device
Configuring GPIO on the Device
Setting Up GPIO Triggering
Setting Up GPIO Pass/Fail
GPIO Mirroring
String Filtering
Failure Timeout
Run Mode
Configuring the Number of Entries in the Database
Database Configuration
Setting Attributes
Viewing Output Data and Interpreting Stats
Setting Alerts
Using Zebra Easy Text Interface
Using Split Code Functionality
Configuring Follower Settings for Split Code
Configuring Split Code
Connectivity Gateway Solutions
Asynchronous Passthrough
Synchronized Leader Follower
Troubleshooting
Communicating With the Device
Pinging the Device via IP
Pinging the Device via Hostname
Device Discovery Troubleshooting Methods
Factory Reset the Device
Power Cycling the Device
Communication Port Usage
Obtaining the Device's IP Address
Editing Ethernet Port Adapter Options
Power Cycling the Device
Power Cycling the Device
Power cycling the device can help in troubleshooting potential network discoverability issues.
Remove all cables to ensure no power is being directed to the device.
Reinsert a power source and allow the device approximately one minute to boot up.
Re-attempt to:
Discover a device in Zebra Aurora Focus by restarting the application and clicking
View Devices
.
View a device in the Windows Network.
Access a device using the Zebra Web HMI.
If failure persists, repeat the steps above for all of the connection types being used with the device, including:
Ethernet directly to the PC.
Ethernet connection to a network via switch or hub.
Device Discovery Troubleshooting Methods
