Performing an Enterprise Reset Using ADB
Performing an Enterprise Reset Using ADB

Performing an Enterprise Reset Using ADB

Perform an Enterprise Reset using ADB.
Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
  1. Connect the device to a host computer using a USB cable.
  2. Go to
    Settings
    .
  3. Touch
    System
    Advanced
    Developer options
    .
  4. On Android 11, touch
    System
    Advanced
    Developer options
    .
  5. On Android 13, touch
    System
    Developer options
    .
  6. Touch
    System
    Developer options
    .
  7. Slide the switch to the
    ON
    position.
  8. Slide the
    USB debugging
    switch to the
    ON
    position.
  9. If the device and host computer are connected for the first time, the
    Allow USB debugging?
    dialog box with the
    Always allow from this computer
    check box displays. Select the check box, if required.
  10. Touch
    USB Debugging
    . A check appears in the check box. The
    Allow USB debugging?
    dialog box appears.
  11. Touch
    OK
    or
    Allow
    .
  12. Press the
    Right
    button to navigate to
    Apply upgrade from ADB
    .
  13. Press and hold the
    Right
    button.
  14. Use
    Up
    and
    Down
    to navigate to
    Full OTA Package
    .
  15. Press
    Up Arrow
    and
    Down Arrow
    keys to navigate to
    Full OTA Package
    .
  16. Press and hold the
    Right
    button to reboot the device.
  17. Press
    Power
    to reboot the device.
If you are not able to enter Android Recovery mode through the adb command, see Entering Android Recovery Manually.