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WS50/WS50 RFID Product Reference Guide for Android™ 11
Maintenance and Troubleshooting
Troubleshooting
WS50/WS50 RFID Product Reference Guide for Android™ 11
WS50/WS50 RFID Product Reference Guide for Android™ 11
About This Guide
Configurations
Notational Conventions
Icon Conventions
Service Information
NFC Wayfinding Disclosure
Determining Software Versions
Determining the Serial Number
Getting Started
Unpacking the Device
Device Features
Scanner Features
Camera Features
Setting Up the Device
Installing the Battery
Installing the Battery for the WS50 RFID Scanner
Installing the Trigger and Shell Assembly for the Scanner
Changing the Trigger Position for the Scanner
Installing the Wrist Mount Assembly
Installing the WS50 into the Clip Mount
Removing the WS50 from the Clip Mount
Wearing the WS50
Removing the Trigger and Shell Assembly
Removing the Wrist Mount Assembly
Replacing the Battery
Removing the WS50 RFID Battery
Mounting the Scanner
Mounting the Camera
Using the Device
Home Screen
Status Bar
Notification Icons
Status Icons
Managing Notifications
Opening the Quick Access Panel
Quick Access Panel Icons
Editing Icons on the Quick Settings Bar
Battery Management
Checking Battery Status
Monitoring Battery Usage
Low Battery Notification
Interactive Sensor Technology
Waking the Device
USB Communication
Transferring Files
Transferring Photos
Disconnecting from the Host Computer
Settings
Accessing Settings
Display Settings
Setting the Screen Brightness Manually
Setting the Screen Brightness Automatically
Setting Night Light
Setting Screen Timeout
Setting Screen Rotation
Setting Lock Screen Notifications
Setting Font Size
Setting Touch Panel Mode
Setting the Date and Time
General Sound Setting
Sound Options
Wake-Up Sources
Button Remapping
Remappable Keys
Keyboards
Enabling Keyboards
Using the Scrolling Keyboard
Edit Text
Entering Numbers, Symbols, and Special Characters
Language Usage
Changing the Language Setting
Notifications
Enabling Blink Light
Applications
Installed Applications
Accessing Apps
Battery Manager
Opening Battery Manager
Battery Manager Information
Camera
Taking Photos
Taking a Panoramic Photo
Recording Videos
Camera Settings
RxLogger
RxLogger Configuration
Configuration File
Enabling Logging
Disabling Logging
Extracting Log Files
Backing Up Data
Data Capture
Imaging
Operational Modes
Scanning Considerations
Digital Camera
Scanning with the Internal Imager
Scanning with Internal Camera
Scanning with the RS6000 Bluetooth Ring Scanner
Scanning with the RS5100 Ring Scanner
Scanning with the DS3678 Bluetooth Scanner
Pairing the Bluetooth Ring Scanner
Pairing in SSI Mode Using Near Field Communication
Pairing a Bluetooth Scanner
Pairing Using Simple Serial Interface
DataWedge
Enabling DataWedge
Disabling DataWedge
Configuring a Ring Scanner Parameter in DataWedge
RFID (Radio Frequency Identification)
RFID Utility
Connecting to the Reader
Collecting Periodic Inventory Data
Application and RFID Power States
System States Affecting RFID Connection
RFID Utility Specifications
Supported Decoders
SE4770 Internal Imager Supported Decoders
RS6000 Supported Decoders
RS5100 Supported Decoders
DS3678 Supported Decoders
Wireless
Wireless Local Area Networks
Connecting to a Wi-Fi Network
Wi-Fi Version
Removing a Wi-Fi Network
WLAN Configuration
Configuring a Secure Wi-Fi Network
Manually Adding a Wi-Fi Network
Configuring for a Proxy Server
Configuring the Device to Use a Static IP Address
Wi-Fi Preferences
Bluetooth
Adaptive Frequency Hopping
Security
Bluetooth Profiles
Bluetooth Power States
Bluetooth Radio Power
Enabling Bluetooth
Disabling Bluetooth
Discovering Bluetooth Device(s)
Changing the Bluetooth Name
Connecting to a Bluetooth Device
Selecting Profiles on the Bluetooth Device
Unpairing a Bluetooth Device
Near Field Communications
Reading NFC Cards
Accessories
Device Accessories
Battery Charging
Charging the Main Battery
Charging the Spare Battery
Charging Indicators
Charging Temperature
Hot Swap Mode
2-Slot Charge Only Cradle
Setup
10-Slot Charge Only Cradle
Setup
5-Slot Ethernet Cradle with Battery Charger
Setup
Daisy-Chaining Ethernet Cradles
Ethernet Settings
LED Indicators
4-Slot Battery Charger
Setup
20-Slot Battery Charger
Setup
USB Charge Cable
Connecting the USB Charge Cable to the Device
USB Communication and Charging
Disconnecting the USB Charge Cable
USB Power Supply
Setting Up the USB Power Supply
Trigger Assembly
Locking the Trigger Assembly
Deflector on the Converged Scanner
Replacing the Deflector
Finger Strap of the Trigger Assembly
Replacing the Finger Strap
Back of Hand Mount
Installing the Back of Hand Mount
Unmounting the Back of Hand Mount
Assembling the Wrist Mount
Assembling the Back of Hand Mount with the External Antenna
Application Deployment
Android Security
Secure Certificates
Installing a Secure Certificate
Configuring Credential Storage Settings
Android Development Tools
Android Development Workstation
Enabling Developer Options
EMDK for Android
RFID SDK
StageNow for Android
ADB USB Setup
Enabling USB Debugging
Entering Android Recovery Manually
Application Installation Methods
Installing Applications Using the Android Debug Bridge
Installing Applications Using Wireless ADB
Uninstalling an Application
Android System Update
Performing a System Update Using ADB
Verifying System Update Installation
Android Enterprise Reset
Performing an Enterprise Reset From Device Settings
Performing an Enterprise Reset Using ADB
Android Factory Reset
Performing a Factory Reset Using ADB
Android Storage
Random Access Memory
Viewing Memory
Enterprise Folder
Managing Apps
App Details
Managing Downloads
Maintenance and Troubleshooting
Maintaining the Device
Battery Safety Guidelines
Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight
Cleaning Instructions
Approved Cleanser Active Ingredients
Harmful Ingredients
Device Cleaning Instructions
Special Cleaning Notes
Cleaning Materials Required
Cleaning Frequency
Cleaning the Device
Housing
Display
Camera and Exit Window
Cleaning Battery Connectors
Cleaning Cradle Connectors
Troubleshooting
Resetting the Device
Performing a Soft Reset
Performing a Hard Reset
Troubleshooting the Device
2-Slot Charge Only Cradle
10-Slot Charge Only Cradle
5-Slot Ethernet Cradle with Battery Charger
4-Slot Battery Charger
20-Slot Battery Charger
Technical Specifications
SE4770-SR Decode Zones
I/O Connector Pin-Outs
2-Slot Charge Only Cradle
10-Slot Charge Only Cradle
5-Slot Ethernet Cradle with Battery Charger
4-Slot Battery Charger
20-Slot Battery Charger
USB Charge Cable
Antenna Cables
Troubleshooting
Troubleshooting
In rare circumstances, to troubleshoot the device, you may need to reset the device.
Maintenance and Troubleshooting
Resetting the Device
Troubleshooting the Device
2-Slot Charge Only Cradle
10-Slot Charge Only Cradle
5-Slot Ethernet Cradle with Battery Charger
4-Slot Battery Charger
20-Slot Battery Charger
