Determining Software Versions
Determining Software Versions

Determining Software Versions

Before contacting Customer Support, determine the current software version on your device.
  1. Go to
    Settings
    .
  2. Touch
    About phone
    .
  3. Scroll to view the following information:
    • Device name
    • SW components
    • Legal information
    • Model & hardware
    • Android version
      • Android version
      • Android security update
      • Google Play system update
      • Kernel version
      • Build number