Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer.
Connect the device to your host computer with a USB cable.
Open a command prompt or terminal on your host computer.
Verify your device's ADB connection by running the following command:
adb devices
If the command lists your device as "unauthorized," check the device's screen. You must accept the RSA key fingerprint prompt to authorize the connection.
Reboot the device into its recovery mode by executing this command:
adb reboot recovery
The device restarts and displays the Android Recovery menu.
Use
Volume Up
or
Volume Down
to navigate the recovery menu.
You cannot use ADB to control the device while it is in recovery mode.
Navigate to and highlight the
Wipe data/factory reset
option.
Press the device's
Power
button to select the option.
Navigate to and select
Factory data reset
to confirm your choice.
The device begins the factory reset process. This may take several minutes to complete.
After the device completes the data wipe, the recovery menu reappears. Tap the
Reboot system now
option.
The device reboots and starts the initial setup wizard. You have successfully performed a factory reset.
