Problem | Cause | Solution |
|---|---|---|
The battery is not charging. | The device was removed from the cradle too soon. | Replace the device in the cradle. The battery charges fully in approximately four hours. |
The battery is faulty. | Verify that other batteries charge properly. If so, replace the faulty battery. | |
The device is not inserted correctly in the cradle. | Remove the device and reinsert it correctly. Check the charging indicator LED to confirm that charging is active. | |
The ambient temperature of the cradle is too warm. | Move the cradle to an area where the ambient temperature is between 0°C and 40°C (32°F and 104°F). |
