1. Workcloud Communication Extension Manager Customer Administrator Guide
  2. About This Document
  • Workcloud Communication Extension Manager Customer Administrator Guide
About This Document

About This Document

The Zebra Extension Manager Service builds on the dynamic and flexible nature of the Workcloud Communication (Zebra) Voice client. The Extension Manager provides a service for creating and distributing extension configurations to Zebra Voice clients at enterprise scale. The Extension Manager controls and manages extension assignments used by the Voice clients attaching to the PBX.
This document provides the customer administrator with a guide to the general operation and interaction between the Extension Manager service and Zebra Voice clients. It describes the components and configuration files used to integrate the Extension Manager with the Zebra Voice clients.
The customer administrator should be familiar with the manual method of voice client configuration. This document uses a process approach and should be read front to back to learn basic functionality and then expand to a more sophisticated scalable enterprise configuration.