There is a logical sequence to follow when configuring the Extension Manager. There are configuration dependencies in different sections, and building these elements in a logical order is more efficient and less confusing.
The configuration of the Extension Manager can be performed through:
Using the web interface
Importing CSV files through the web interface or API interface
Using the API interface
The focus of this chapter will be to illustrate the configuration process using the web interface to discuss configuration details. After the customer administrator understands these configuration elements and relationships, using CSV files is a faster, more scalable, convenient, and efficient configuration method. See the Workcloud Communication Extension Manager Configuration Guide for information regarding the API interface.
This chapter concentrates on creating a working system. Not all options for each configuration are covered. The process that follows assumes that a Zebra Administrator has created the customer in the Extension Manager and provided a Super-Admin account with access to the console. This is done at the time of customer onboarding. The Extension Manager sends a password reset email to the Super-Admin user when the user is added to the system. Contact Zebra Support if you are unsure how to access the Extension Manager.
