1. Workcloud Communication Extension Manager Customer Administrator Guide
  2. Using the Extension Manager User Interface
  3. License Menu
  4. Summary
  • Workcloud Communication Extension Manager Customer Administrator Guide
Summary

Summary

The customer administrator can use the
Summary
 screen to view the number of available licenses and the total number of licenses. This enables the customer administrator to manage license use and determine when more licenses are needed.
  • Click
    Refresh
     to refresh the list to include the recently registered licenses.
Summary
Summary
  • When you mouse hover/click this icon of
    Total License
     and
    Expiration
    , it displays how much overage percentage and grace period is applied for that customer.
  • For existing customers, after migration, the old license source AIDs are replaced with the new license source PKIDs under the AID header of
    License
    Summary
     and
    Devices
    Assigned
     tabs.
Summary Tab Column Description
Column
Description
State
ACTIVE indicates a valid license.
EXPIRED indicates that the license has expired, been removed from the account, or is invalid in some other way.
License
Feature licenses associated with purchased products. Refer to the Workcloud Communication Voice Client Administrator Guide for Licensing for more information about each feature license.
AID
Activation ID associated with the feature license. Note that this is not used to activate the client.
Total License
Displays the number of licenses (including overage percentage in case of new license source).
Used in EXM
The total number of licenses that have been assigned.
Total Used
The total number of licenses that have been assigned.
Expiration
Displays the license expiration date and time (including grace period in case of new license source).
Updated/Created On
The top date/time indicates when the licenses were last verified with the licensing system. This value updates when the Provisioning Manager performs a nightly sync with the licensing system or if the licenses are synced manually by a Zebra administrator. The bottom date/time indicate when the licenses were added to the Provisioning Manager.