The following configuration is not included in the /api/import/csv methods:
Configurations/Profiles (configuration templates) may be attached to sites, departments, or extensions. Profiles must be added via the Extension Manager portal. It is advisable to keep profiles in a well-known location in case they need to be restored.
Configurations/Subscriptions can be imported via the POST /api/import/subscriptions method. There is no export function. It is advised to always maintain the current configuration in csv form in a well-known location in case it needs to be restored.
Configurations/Site IP addresses can be imported via the POST /api/import/site/ips method. There is no export function. It is advised to always maintain the current configuration in csv form in a well-known location in case it needs to be restored.
Configurations/Contacts can be imported via the POST /api/import/contacts method. There is no export function. It is advised to always maintain the current configuration in csv form in a well-known location in case it needs to be restored.
Configurations/Voice Files must be added via the Extension Manager portal. It is advised to keep voice files in a well-known location in case they need to be restored.
For more details about these configuration categories, refer to the Workcloud Communication Extension Manager Customer Administrator Guide.
The Workcloud Communication Extension Manager API Reference Guide contains information about the above-mentioned APIs and format of the csv files. Usage of the POST /api/import/csv method also is described below.
