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  1. Workcloud Communication Extension Manager Customer Administrator Guide
  2. Extension Manager Overview
  3. Extension Manager Features
  4. Roles and Groups
  • Workcloud Communication Extension Manager Customer Administrator Guide
  • Workcloud Communication Extension Manager Customer Administrator Guide
  • About This Document
    • Notational Conventions
    • Related Documents
    • Icon Conventions
    • Service Information
    • Revision History
  • Extension Manager Overview
    • Extension Manager Architecture
      • Extension Manager and Zebra Voice Communication
      • Managing Voice Client Configuration at Login
    • Extension Manager Features
      • Extension pooling
      • License pooling
      • Roles and Groups
        • Voice Client Screen Flow
        • Extension Manager File Store
        • Hierarchical Configuration
        • Reserved Extensions
        • Personal/Dedicated Extensions
        • Contact List Management
        • Auto Site Detection
  • Client and Server Configuration
    • Deployment Checklist
  • Extension Manager Configuration Flow
    • Console User Roles
    • Set up the PBX
    • Create a Profile
    • Use the File Store
    • Create Sites
    • Create Departments
    • Create Extensions
    • Define Site IPs
    • Export Site IPs
    • Create Contact Lists
    • Export Contacts Data via CSV
    • Manage Department Filter
  • Zebra Voice Client Configuration
    • Shared Profiles URI
      • Configure Share Profiles URI
        • Configure the var_location in WFConnect.xml
        • Configuring var_location in the Zebra Voice Client
  • Using the Extension Manager User Interface
    • Extension Manager Administration URL
      • Resetting your Administration Portal Password
        • Extension Manager Account Types
      • Extension Manager Dashboard Interface
    • Main Screen of Extension Manager User Interface
    • Extensions Menu
      • Manage Extensions
      • Manage Departments
      • Manage Sites
    • Configurations Menu
      • Manage PBX
      • Manage Profiles
      • Manage Subscriptions
        • Add a Subscription
      • Manage Site IPs
      • Manage Site Roles
      • Manage Contacts
        • Retrieve the Contacts on Department Level
      • Manage Voice Files
    • Reports Menu
      • View History
      • View Events
    • License Menu
      • Summary
      • View Assigned Licenses
    • System Menu
      • Manage Devices
      • Manage Users
  • Extension Manager Backup and Restore
    • Customer Configuration Backup/Restore Functionality
    • Extension Configuration
    • Other Extension Manager Customer Configuration
    • Extension Manager Backup
    • Secondary PBX Information with Extension Data Export
    • Upload Extension Manager Contacts with a Pause in the Number
    • Subscription Checkpoint in Hosted EXM History
    • Export from EXM
      • Department
      • Site
      • Events
      • History
Roles and Groups

Roles and Groups

Extension Manager Features
Voice Client Screen Flow
Extension Manager File Store
Hierarchical Configuration
Reserved Extensions
Personal/Dedicated Extensions
Contact List Management
Auto Site Detection

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