Confirm the End-to-End Configuration of Telephony Setup
Confirm the End-to-End Configuration of Telephony Setup
Confirm the End-to-End Configuration of Telephony Setup
On a client device, log into WFC Profile Connect as the user whose User Profile you want to confirm.
In this procedure, the example shown is for user Joe Mechanic.
During login, at the
Profile Client Role Selection
Screen, select
Switch Roles
.
The
Role Selection
screen appears
In the
Role Selection
screen, the user Joe Mechanic has three roles available:
Line.Manager.1
Quality.Control
Shipping
Compare the list of roles that is in the
Role Selection
screen in the WFC Profile Client for this user to the list of roles that are configured for this user in the WFC Profile Manager application. See Edit Device User Roles.
If the roles in WFC Profile Client and in the WFC Profile Manager application match for this user, continue with this procedure. Otherwise, check with your system administrator to confirm the list of roles to be assigned to the device user.
In the WFC Profile Client, select all roles listed to activate the provisioning of extensions for all the roles. A check mark indicates that a role has been selected.
Click
Apply
.
Telephony Manager provisions the available extensions for those departments in the WFC Profile Client device.
As shown, WFC Profile Client is showing all configured Roles for the User as defined in the User Profile.
To switch among roles, select the back arrow to navigate to the
