Important Notes About Verifying Correct End-to-End Configuration
Important Notes About Verifying Correct End-to-End Configuration

Important Notes About Verifying Correct End-to-End Configuration

The extensions provisioned from Telephony Manager are determined by the following:
  • The Roles presented to the User, which are defined in the User Profile
  • The Role(s) that are selected by the user
  • If the User selects only one role, Telephony Manager finds the extension attributes associated with that Role and provisions that information to the mobile device.
  • If the User selects multiple roles, Telephony Manager provisions the extension attributes to the mobile device.
  • At Rule Evaluation Time, all rules are evaluated.
If a user is defined in multiple Rule Sets, all the Rule Sets where the user is defined are applied simultaneously to the user. It is important to make sure that this is the desired result for the user. Otherwise, it might be necessary to adjust the Rule Set definitions to get the desired result.