In Telephony Manager, the Store (Site ID), Departments, and PBXs must be added before Extensions can be added.
In Telephony Manager, the Store (Site ID), Departments, and PBXs must be added before Extensions can be added.
In Telephony Manager, navigate to the
Stores
tab and select Update to add a Store entity. The Store value must be numeric only, from 1 to 19 digits long.
Click
Update
.
The
Store Data
screen appears.
In Telephony Manager, ensure that the value for Store ID is the same as the Site ID value from the WFC Profile Client (in this case, 9999). For instructions on finding the Site ID for a WFC Profile Client for a device, see the Workforce Connect Profile Client User Guide MN-003602.