A message template allows group members to send a text message to the group. The template provides a message that was previously created. The system administrator creates message templates for specific groups using the
Workcloud Communication PTT Pro Management Portal
.
Group message templates are used to send repetitive meaningful messages without the user having to type in the message. An additional feature provides the ability to have variable tags in the pre-configured message templates. This provides the user the ability to enter specific variable(s) into the template. When the user selects a template with variables, only the variable is required to be entered.
Group Message Templates cannot be added to Personal or Member type groups.
Select the
Groups
tab and then click on a group from the
Group
table.
Select the
Message Templates
tab.
Click
Add
at the top of the message templates list to create a new message template.
In the
Add Group Message Template
window, enter the following:
Name
Assign a name for the message template. This field is required and can contain up to 33 alpha-numeric characters.
Template
Enter the message text. This field is required. Click
Insert Blank
to create an underscore character as part of the text message.
Click
Done
.
Repeat Steps 1 - 5 for each group you want to create a message template for.
