1. Workcloud Communication PTT Pro Management Portal Customer Administrator Guide
  2. Managing Devices
  3. Clear Public Key
  • Workcloud Communication PTT Pro Management Portal Customer Administrator Guide
Clear Public Key

Clear Public Key

When operating in an OAuth environment, you might need to clear the public key for a device if
PTT Pro for Android
 is removed from a device and then reinstalled. You reset the public key from the
Devices
 tab.
A public key error displays on the device when a user logs in.
Public Key Mismatch Error
An error resulting from a public key mismatch displays on the device.
  1. Click the device with the public key that needs to be reset.
    Use the Search bar to find the device by ESN.
  2. Click
    Clear Public Key
     in the
    Device
     screen.
  3. Click
    OK
     in the
    Confirm Action
     dialog.