1. Workcloud Communication PTT Pro Management Portal Customer Administrator Guide
  2. Bulk Load Data
  3. Bulk Users Templates
  4. Bulk Delete Contacts
  • Workcloud Communication PTT Pro Management Portal Customer Administrator Guide
Bulk Delete Contacts

Bulk Delete Contacts

Use the
BulkDeleteContacts.xslx
 to remove multiple contacts from one or more PTT Pro users.
  1. Select
    Bulk Load
     and then select
    Templates
     to display the list of templates.
  2. Download the
    BulkDeleteContacts.xslx
     template to your local system and open it to edit.
    Enter the fields of the delete contacts template to remove users from the user contact list.
    Ensure no spaces, dashes, or () symbols are in any field. Extra fields or symbols will cause the upload to fail.
    Action
    Select delete.Contact. (Required)
    Customer
    Enter the customer name. (Required)
    Department
    Enter the department name. (Required)
    Owner User Login
    Enter the login name of the user that the contacts will be removed from. (Required)
    Contact User Login
    Enter the login name of the contact to be removed. (Required)
  3. Save the template file as an .xslx file.
  4. Select
    Bulk Loads
     and then select
    Add
    .
    Drag the updated spreadsheet to the top of the dialog or click Add and select the file.
  5. Drag the .xslx file over the
    Add Bulk Load
     dialog box or select
    Add
     and upload the file from your computer.
  6. Enter a title for the bulk load job and select
    Submit and Run
    .
    The Ignore Dup Errors option prevents the bulk upload from creating a duplicate row in the database.
  7. If errors are found in the file, correct the errors and upload the file again.
Contacts are removed from the specified user accounts. The contacts are not removed from the
PTT Pro Server
.