Enable Diagnostics

Enable Diagnostics

Enabling Diagnostics activates Dump Mode on the printer, a diagnostic tool specifically designed to help troubleshoot and debug issues with the data sent to the printer. This feature should only be used for advanced troubleshooting.
To enable diagnostics on the printer:
  1. From the Printer Dashboard, tap
    Settings
    .
  2. Tap
    General
    .
    The General Settings screen appears.
  3. Tap the Toggle icon
    Toggle
    button in Diagnostics to activate this feature. At the prompt, tap
    Enable
    .
    Enable diagnostic toggle button
A brief printout is generated by the printer confirming it is now in Dump Mode.