Problem | Solution |
|---|---|
External illumination does not turn on when running a job created with a previous firmware version. | Enable/re-enable external illumination. |
External illumination does not turn off when in NPN mode. | Switch back to PNP mode before powering off the device. |
On FS10 devices, certain hubs cause USB interfaces (RNDIS and HID) to break upon HID keyboard re-enumeration. | Disconnect and reconnect the USB cable. |
Firmware updates fail if the memory consumption on the device is currently high. | Reboot the device and upgrade. |
Uninstalling the InstallShield does not always remove all of the registry entries. | regedit and manually delete the Aurora folder under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Zebra\ |
