Viewing Devices

Click

View Devices

to access additional device information such as name, part number, IP, serial number, firmware version, and status.

Click the device IP address to access the Zebra Web HMI.

Device Information
UI Element	Description
Backup Device	Create a backup of the selected device. The resulting file is an encrypted archive that can be used only by the restore function.
Restore Device	Select a backup file and restore the device configuration. The process also triggers a complete reboot of the device. Applying a backup from one model type to another can create some issues.
Update Firmware	Use this command to update the device firmware. This operation can also be done using the Web HMI.
Download Logs	This command refreshes the list of discoverable devices on the network.
Zebra Connectivity Gateway HMI	Access the Zebra Connectivity Gateway HMI.
Reboot	Reboot the device.
Factory Reset	Perform a factory reset on the device.

Click on the device row to view additional device information.

Copy the device's Serial Number, Part Number, and Firmware Version before contacting technical support.

Device Information
UI Element	Description
Overview	View device information including firmware version, serial number, manufacturing date, core services version, and ChiCore library version.
Communications	View communication settings including connection type and IP mode.
System	View system settings including DHCP timeouts, uptime, sensor type, and firmware version, and focus calibration type.
Status	View lens and illumination settings including lens type, illumination type, external illumination, external illumination GPIO, and number of available GPIOs.