For proper weighing, place items entirely on the scanner's shaded (gray) regions.
Gray Weighing Region
Lay long items on the raised vegetable rail so that the end overhanging the weighing surface is suspended above the countertop.
To weigh an item, ensure all other items are removed from the platter and the platter is in place. Verify the Scale Display shows 0.00 lb (0.000 kg).
If the Scale Display does not show 0.00 lb (0.000 kg), clear all items from the platter and zero the scale by touching the Scale Zero button.
If tones are enabled, the MP72 emits a sound to indicate transmission of a stable, non–zero weight.
If weighing does not occur, press CLEAR on the POS and enter the weighed item's PLU number again. If an error code or beep occurs, remove the item, the platter, and any debris underneath. Replace the platter, and press the Scale Zero button to reset the scale. Wait for 0.00 lb (0.000 kg) to display on the Scale Display, and weigh the item again.
If an error code displays in the 7-segment display, check LED Display Error and Warning Codes for troubleshooting. If this does not resolve the issue, note the error message and call your service provider or help desk. Go to Front View for the location of the 7-segment display.
