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MP72 Scanner Scale Integrator Guide
Maintenance, Troubleshooting, and Error Codes
MP72 Scanner Scale Integrator Guide
MP72 Scanner Scale Integrator Guide
About This Guide
Configurations
Notational Conventions
Icon Conventions
Service Information
Getting Started
Features Summary
MP72 Scanner Scale Features
MP72 Scanner Scale Related Hardware
Scan Windows
Platter
Scale (Scanner/Scale Configurations Only)
Calibration Switch
Scale Displays (Scanner/Scale Configurations Only)
Weight Guard
Peripherals
Customer Facing Scanner
Auxiliary Hand-held Scanner
EAS Devices
Scale Devices
USB Flash Drives
Related Product Line Configurations
Host Interfaces and Cable Pinouts
Interfaces, Components, and Communication
USB Connections Interface
USB Connection Methods
Setting up the MP72
USB Device Type
RS-232 Connections Interface
MP72 Scanner Only or MP72 Scale with Single Cable Protocol
Price Computational Scale Interface Circuit Drawing
Connecting to an RS-232 Host
Models with a Dual Cable Scanner/Scale
RS-232 Host Parameters
RS-232 Terminal Specific Parameters
RS-232 Host Specific Code ID Characters
RS-232 Host Types
RS-232 Host Types (continued)
RS-232 Host Types (continued)
Configuring the RS-232 Device Port
Third-Party Scale Parameters
Third-Party Scale
Third-Party Scale LED Pin
Third-Party Scale Zero Pin
IBM RS-485 Interface
Setting up the MP72 with IBM RS-485
IBM RS-485 Host Parameters
IBM Port Addresses
IBM Scale Port Addresses
Connector Pins
Site Preparation and Installation
Site Preparation
Ventilation and Spacing Requirements
Service Access Requirements
Electrical Power Considerations
Grounding
Checkstand Preparation
Liquid Spills and Moisture
Vertical Clearance
Tools
Counter Cutout
Ergonomics
Installation Process
Installing Components
Removing Existing Scanner Scale and Accessories
Unpacking MP72 Scanner Scale Equipment
Pre-Installation Notes
Scale Display
Pre-installation Notes
Installing the Scale Display
Installing the Customer Facing Scanner
Installing the CFS Bracket
Replacing the Filler Cap
Installing the CFS Pole and Cable
EAS Devices
Sensormatic Antenna
Installing the Checkpoint Antenna
Installing the Optional Trim Kit
MP72 Scanner Scale Installation
Checkstand Counter Cutouts and MP72 Dimensions
Installing the MP72 Scanner Scale
Cables and Connections
Scale Calibration
Scale Configurations
Scale Calibration Notes
Calibrating the Scale
Enter Calibration Mode
Electronic Entry into Calibration Mode
Manual Entry into Calibration Mode
Program Legal Parameters
Legal Scale Units (Unit Selection) - Kilograms or Pounds
Legal Scale Dampening Filter
Calibration at NO LOAD
Calibration at LOAD
Calibration Success or Failure
Calibration Success
Calibration Failure
Calibration Mode Exit Conditions
Verification Test
Audit Tallies
Scale Configuration Parameters
Legal Scale Units
Scale Display Configuration
Legal Scale Dampening Filter Setting
User Interface Indications for Scale
Weight Guard Configuration
Weight Guard Enable
Weight Guard Calibration
Weight Guard Calibration Health Check
Calibration Warning
Calibration Error
Field Re-calibration
Cleaning the Weight Guard
Weight Guard User Interface Indications
Programming
Programming Management Tools
Application Programming Interfaces
Programming Barcodes
USB Staging Flash Drive
MP72 Menu Structure for the USB Staging Flash Drive
Manually Staging/Configuring MP72 Devices
Loading Cloning Files
123Scan Staging Flash Drive Configuration
Approved USB Flash Drives
123Scan and Software Tools
123Scan
Communication with 123Scan
123Scan Requirements
123Scan Information
Scanner SDK, Other Software Tools, and Videos
Operating the Scanner
Controls and Indicators
User Feedback Light Indicator
Diagnostic LED/7-segment Display
Front Panel Buttons
Scale Zero Button (Configurations with Scale Only)
Volume/Tone Control Button
Sensormatic Manual Activation and Sensormatic Status Button
Camera Activation Button
To Capture an Image
Soft Reset Buttons
Identifying Firmware Version
Operating Modes
Scanning
Weighing Items
Platter
Removing the Short or Medium Platter
Installing the Short or Medium Platter
Removing the Long Platter
Installing the Long Platter
Electronic Article Surveillance (EAS)
Supported EAS Controllers
EAS Operating Modes and Settings
Checkpoint Controller
Sensormatic Controller
Sensormatic EAS Hard Tags
Sensormatic EAS Soft Tags (Labels)
Speaker and LED Conditions
Maintenance, Troubleshooting, and Error Codes
Maintenance
Troubleshooting
Diagnostic LED 7-segment Display - Error and Warning Codes
LED Display Notes
Troubleshooting Assistance
General Error and Warning Codes
Scale Warning Codes
Weight Guard Warning Codes
Technical Specifications
ASCII Character Sets
Communication Protocol Functionality
Functionality Supported via Communication (Cable) Interface
Maintenance, Troubleshooting, and Error Codes
Maintenance, Troubleshooting, and Error Codes
This section provides error/warning codes, troubleshooting, and maintenance information.
Maintenance
Troubleshooting
