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About Zebra
Zebra Enterprise Messaging Service Customer Administrator Guide
Using the ZEMS Administrator Portal
Dashboard
Zebra Enterprise Messaging Service Customer Administrator Guide
Zebra Enterprise Messaging Service Customer Administrator Guide
About This Guide
Chapter Descriptions
Icon Conventions
Notational Conventions
Service Information
Revision History
ZEMS Features
Supported PTT Pro Clients
Messaging
Supported Media Types
Broadcast Messaging
Regions Example
Configuration Process
Configuration of the Example Enterprise
PTT Pro for Android Broadcast Message Example
Webhooks
Interworking Gateway
Configure IWG to Send Audio or Text Messages
IWG Example
ZEMS Data Synchronization
Using the ZEMS Administrator Portal
ZEMS Portal URL
Resetting Your Administration Portal Password
Top Toolbar
Dashboard
Conversations
Prioritized Messages
PTT Data
Regions and Sites PTT Pro Data
Adding a Region
Assigning a Site
Groups
Users
Assigning a User as a Region or Site Manager
Connectors
Types of Incoming Webhooks
Creating an Incoming Webhook
Incoming ZEMS Webhook Targets
Creating an Outgoing Webhook
Outgoing ZEMS Webhook Targets
Outgoing ZEMS Webhook Message Body Template
Creating a Twilio Connector
Creating an Infobip Connector
Changing External User Names to Friendly Names
IWG
Endpoints
Adding an IWG Endpoint
Removing an IWG Endpoint
Verifying an IWG Endpoint
Sending an Announcement to an IWG Endpoint
Sending a Text Message to an IWG Endpoint
Stats
System
Portal Users
Events
Webhook Integrations
Creating Webhooks for Microsoft Teams
Teams to ZEMS Communication
Create the Incoming ZEMS Webhook for Teams
Creating the Outgoing Teams Webhook
ZEMS to Teams Communication
Creating the Incoming Teams Webhook
Create the Outgoing ZEMS Webhook
Creating Webhooks for Twilio
Twilio and ZEMS Communication
Create the Incoming ZEMS Webhook for Twilio
Configuring Twilio with the ZEMS Incoming Webhook
Creating a Webhook for Infobip
Infobip and ZEMS Communication
Create the Incoming ZEMS Webhook for Infobip
Configuring Infobip with the ZEMS Incoming Webhook
Unsupported MIME Types
Configuring PTT Pro Clients for ZEMS
ZEMS Configuration Parameters for PTT Pro for Android
ZEMS Configuration Parameters for PTT Pro for iOS
ZEMS Configuration for the Web Client
Configuring OAuth2 Authentication
ZEMS API Endpoints
Authenticate to Use Swagger
IWG Communication Endpoint
IWG Endpoints
IWG Import Endpoint
Region Endpoint
Region Managers Endpoint
Region Sites Endpoint
Incoming Webhook Endpoint
Outgoing Webhook Endpoint
Message of the Day (MOTD) Endpoint
Dashboard
Dashboard
Dashboard
The
Dashboard
provides an overview of message activity using charts and a line graph. It is the initial view of the portal when you log in.
Message Count
The top of the
Dashboard
provides a message count. This count includes the total number of sent messages since your customer account was created in ZEMS.
Message Count on Dashboard
Circle Charts
Circle charts show the status of sent messages: The circle charts show:
New
Messages that have not been delivered or read and users have not been notified.
Notified
The intended recipient of the message has been notified.
Delivered
The recipient has downloaded the message.
Read
The recipient has read the message.
Circle Charts Display Message Status
The four charts add up to 100% because each message falls into one of these four states. Partial percentages, such as 0.5%, are not displayed.
Line Graph
The text message line graph shows the message distribution over the last 14 days.
Distribution of Text Messages By Time
Using the ZEMS Administrator Portal
