Sending an Announcement to an IWG Endpoint
Sending an Announcement to an IWG Endpoint

Sending an Announcement to an IWG Endpoint

Send an audio file, or announcement, to an IWG endpoint. The announcement appears as a missed call to recipients who are offline when the announcement is sent.
Refer to the
Workcloud Communication Announcer REST API Developer Guide
to send an announcement from a third-party application.
  1. Select an IWG endpoint.
  2. Click the Audio icon (Icon for sending an audio announcement.)
  3. Select an audio file in the
    Send Audio Announcement
    dialog.
    Select an audio file to send as an announcement.
  4. Click
    Close
    . The audio file is processed and sent.
    The announcement is sent as a PTT Pro call. The call ends after the announcement is received.